Support & Feedback for Splash Math

Knowledge Base

  1. Administrator Actions 

    1. Create New Teacher Account
    2. Upgrade teacher account(s) to Splash Math Premium Plan
    3. Reset Password for a teacher account
    4. Delete teacher account
    5. Create a new classroom
  2. ADMINSTRATOR ACTIONS 

    1. Create a new teacher account
    2. Upgrade teacher account(s) to Splash Math Premium Plan
    3. Cancel Splash Math Premium Plan for teacher account
    4. Reset Password for a teacher account
    5. Log in into teacher's account
  3. Assignments 

    1. How to create class assignments?
    2. Where will my students find their assignments?
    3. How to view diagnosis or edit the assignments?
    4. Create compulsory assignments for students
  4. Assignments gif 

    1. How to create class assignments?
    2. Make assignments compulsory for students
    3. How to view diagnosis or edit the assignments?
    4. Where will my students find their assignments?
  5. CLASSROOM REPORTS 

    1. Overview of All Classroom Reports on Splash Math
    2. View Performance Details of One Student At-a-time
    3. Quick Glance of Your Class Performance
    4. Classroom Roster Report
    5. Student Progress by Curriculum Standards
  6. Classroom Reports gif 

    1. View Detailed Performance of One Student At-a-time
    2. Quick Glance of Your Class Performance
    3. Emailing Reports to Parents
  7. CLASSROOM SETUP 

    1. Creating Your Free Teacher Account
    2. Adding Students to Your Splash Math Classroom
    3. Distributing Home Access Information For Students
    4. Change Student Username or Password (Only for Premium Subscription Users)
    5. Adding Multiple Classrooms/Groups to Your Account
  8. Classroom Setup GIF 

    1. Creating Your Free Teacher Account
    2. Adding Students to Your Splash Math Classroom
    3. Parent Flyer - Home Access For Students
    4. Change Student Username or Password
    5. Adding Multiple Classrooms
  9. Easier Login 

    1. School-wide login for easier access
    2. School login for Splash Math
    3. How to get my school code? (for admins)
    4. How to set picture password for a classroom (Teachers)?
    5. How to set picture password for a classroom (School Admins)
  10. Easier Login gif 

    1. How to get my school code? (for Admins)
    2. How to get my school code? (for teachers)
    3. How to set-up school login into your classrooms?
    4. How to set picture password for a classroom? (Teachers)
    5. How to set picture password for a classroom? (Admins)
  11. MATH CURRICULUM 

    1. Splash Math Curriculum Structure
    2. Student Progress and Performance Indicators
    3. Standards Alignment
    4. How Students Can Work on Multiple Grade Levels
  12. Migrating from Splash Math Apps to Premium Classroom Edition 

    1. What is the difference between Classroom Edition and Apps that I am using?
    2. Why do I need to add students again?
    3. How do I setup the new Classroom Edition on my iPads?
  13. Server Security and Data Protection  

    1. Third-Party Service Providers
  14. SpringBoard 2017 

    1. All about SpringBoard 2017
  15. SpringBoard 2019 

    1. SpringBoard Rules
    2. Signing up for SpringBoard
  16. STUDENT LEARNING ENVIRONMENT 

    1. Components of Student Learning Environment
    2. Student Engagement Tools
    3. Manage Themes
    4. Rewards And Games
    5. Student's Personalised Learning Path
  17. Summer Program 2018 

    1. How to enroll student into Summer Program?
    2. How to On-Board for Summer Program ? (for Parents)
    3. How to start with Summer Program?
    4. How to See Reports? (for Teachers)
  18. Help with New Update 

    1. Will I lose any data after the update?
    2. If a buy a paid app, what will happen to my multiple profiles in the free version?
    3. Can I continue to use the older version?
    4. Has the free question limit changed after the update?
    5. Which other grades can I access after this update?
  19. About Splash Math 

    1. What is Splash Math?
    2. Who uses Splash Math?
    3. What are the key features in Splash Math?
    4. How is the curriculum designed for Splash Math?
  20. Getting Started for Parents 

    1. How do I enroll my child in Splash Math?
    2. What kind of reports can I see in Splash Math?
  21. Getting Started for Teachers 

    1. How do I enroll my class in Splash Math?
    2. What kind of reports can I see in Splash Math?
    3. I am a teacher who was using my school email for a parent account on Splash Math. How do I delete/change my old account so that I can create an account on Splash Math Classroom Edition?
    4. Students Login on SplashMath
  22. Teachers and School Purchases 

    1. How do I talk to a sales executive?
    2. I want to purchase the online version. Could you send us a quote?
    3. Can we purchase Splash Math using the VPP program?
    4. Do you offer Volume Purchase discounts on bulk purchases to schools?
  23. Troubleshooting Your App 

    1. The app is stuck on a screen what do I do?
    2. My app is not loading, freezing. What do I do?
    3. How do I contact for support?
    4. How do I disable music in the app?
    5. App has no sound. What do I do?
  24. Troubleshooting Purchases 

    1. How to re-download the purchased app from the appstore?
    2. How to redeem code on my iPad?
    3. I had bought all the chapters but they are all gone. What do I do?
    4. Handling accidental deletes or using Splash Math on a different iPad or iPhone
  25. Account Management 

    1. How many children can I add to Splash Math?
    2. How to delete a child account?
    3. How to change the name of the Child in the app?
    4. How Do I Cancel My Subscription?
  26. Progress Reports 

    1. I deleted the app. I am still getting email reports. What do I do?
    2. How to unsubscribe from email reports?
    3. How to subscribe to weekly email reports?
    4. Overview of All Classroom Reports on Splash Math
    5. View Performance Details of One Student At-a-time
  27. Games 

    1. How are coins/prizes awarded?
    2. How many games are shipped in Splash Math?
  28. Sound & Voice 

    1. How do I disable music in the app?
    2. My child does not read well. Do you provide voice reading of questions?
  29. All articles 

    1. I just registered on splash math website and also downloaded one of your apps, but the app does not have content of grade 1-5.
    2. If I have Splash Math apps, would subscribing for Splash Math Web version would be any beneficial?
    3. Does Splash Math Web version covers the content of Kindergarten?
    4. Why is your pricing on per child basis?
    5. I am an existing Splash Math app user. Can I log into Splash Math website?
    169 articles 

Feedback and Knowledge Base