How Do I Cancel My Subscription?

If you purchased your subscription via iTunes/Apple store, please follow these instructions:

  1. Launch the settings app on your iPad or iPhone.
  2. Tap iTunes and App store
  3. Tap your Apple ID, then tap View Apple ID. You might need to sign in or use Touch ID.
  4. Tap Subscriptions from the bottom of the page.
  5. Select Splash Math. If you don't see a Splash Math subscription and are still being charged, make sure that you're signed in with the correct Apple ID. 
  6. Tap the subscription you wish to cancel. You will either tap 1 Month, 3 Month, Or 1 Year depending on which subscription you purchased with us.
  7. Select Confirm. Your subscription will stop at the end of the current billing cycle.

OR

You can also cancel your subscription via Splash Math app by following these steps:

  1. Open the Splash Math app and go to home screen.
  2. On the home screen, tap the "gear icon"  and then "Settings" button .
  3. Enter parent passcode to continue.
  4. On the settings page tap "Manage Subscriptions" and then "Cancel Subscription"
  5. Enter a reason for the cancellation and tap "Send"
  6.  **IMPORTANT-DO NOT STOP HERE**-Your account is not yet canceled.
  7. You will be automatically redirected to your iTunes Subscriptions page. You might need to sign in or use Touch ID.
  8. Select Splash Math. If you don't see a Splash Math subscription and are still being charged, make sure that you're signed in with the correct Apple ID. 
  9. Tap the subscription you wish to cancel. You will either tap 1 Month, 3 Month, Or 1 Year depending on which subscription you purchased with us.
  10. Select Confirm. Your subscription will stop at the end of the current billing cycle.
If you purchased your Splash Math subscription via the Splash Math website, please follow these instructions:
  1. Log in to your Splash Math account. 
  2. Click on "Account" button in the right corner of the menu.
  3. In the dropdown menu, click on "Membership and Cards". You will be redirected to your membership details page.
  4. Here click on "Cancel My Subscription".
  5. Enter a reason for the cancellation and click "Confirm Cancellation". Your subscription will stop at the end of the current billing cycle.

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